Your consignment will be physically inspected by a customs officer. In some cases, and depending upon the type of goods, this examination may include a representative from another government agency. For example, if your consignment includes live animals, it is likely that an official from the Ministry of Agriculture and Fisheries will also be present.
Your declaration, and the documents that you submitted with, it will be examined by a customs officer. In the event that irregularities are identified, then your consignment may be routed to the red lane for physical examination. As with the red lane, these checks may be undertaken on behalf of other government agencies.
Your consignment will be immediately released upon payment of the relevant duties and taxes, however, we will examine the documents at a later date to confirm that everything was in order.
Any consignment not selected by one of the three lanes above, is sent to the Green Lane. This means that once you have paid the relevant duties and taxes, your goods are immediately released without the need for any type of inspection.
In some cases, we may still want to inspect goods that have been sent green lane, however; this should not happen on a regular basis, and if it does, you should ask to speak with a customs manager or supervisor.
When commercial goods enter Timor-Leste, they do so by air, by sea, or via a land border. Following arrival, there is a legal requirement for those goods to be placed under a “customs treatment” within a specified time frame. This simply means that the goods must be declared to us as an import, reexported, or placed in an approved bonded warehouse facility.
Importantly, this must be completed within a strict timeframe, as failure to do so will result in us automatically applying a financial penalty:
- Arrival by sea: 30 business days
- Arrival by air or land: 20 business days