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The National Single Window is a customs portal where traders can submit all documents relating to trade and can access all relevant information regarding trade via a single electronic gateway. The portal connects the Customs Authority with all government agencies that deal with the movement of people or goods, including tax, immigration, quarantine, health, transport, agriculture, fisheries, foreign affairs, and the Central Bank.

In 2017, the government via the Council of Ministers passed a resolution No. 24/2017 to establish the NSW through the ASYCUDA World System which has been utilized by Customs Authority of the Ministry of Finance since 2018. You can access a copy of this resolution here.

How Does a National Single Window Help Traders?

Traditionally, when traders wish to import or export goods, they have had to submit the same information at numerous times to different government entities. Sometimes these documents have to be submitted electronically, sometimes by paper.

This is time consuming, often costly, increases the chance of making mistakes, and makes the process of trading difficult. This system automates and simplifies this by allowing traders to submit all import, export, and transit information required by regulatory agencies via a single electronic gateway. Paper is eliminated and accurate and consistent information is available for traders.

By doing so, the system also allows traders to access all relevant trade rules, regulations, procedures, fee schedules and forms from all border management agencies through a single user-friendly website.

National Single Window Launched in Timor-Leste

On February 1, 2021, the Minister of Finance, H.E. Rui Augusto Gomes and the Coordinating Minister for Economic Affairs, H.E. Joaquim Amaral, this morning, officially launched the National Single Window of ASYCUDA World System for getting TradeInvest integrated into the online platform.

The launching was an important milestone for Customs Authority of the Ministry of Finance in the context of fiscal and public financial reform program, which was initially started off by the VI Constitutional Government and VIII Constitutional Government is fully committed to push such a reform agenda. This NSW portal will connect Timor- Leste to the global trade market and will boost the country’s business access to markets in the areas such as agriculture, tourism, fisheries, livestock, and other industries – a way of enabling Timor-Leste to diversify its economy.

The online portal will connect the Customs Authority of the Ministry of Finance with the line ministries/ government agencies that deals with the movement of goods and services, including the Tax Authority, Ministry of the Interior, Ministry of Agriculture and Fisheries, Ministry of Health, Ministry of Transport and Communications, Ministry of Tourism, Trade and Industry, TradeInvest and Autoridade Portuáriu Timor-Leste (APORTIL). The interface system employed within public administration services will ease-up the congestion, reduce the transaction costs, including clearance times at land borders, port, and airports – making it easier for the traders. It will also help the Government through the Ministry of Finance to collect the revenue in a fair and transparent manner.

This successful launch of NSW was the effort by the Customs Authority of the Ministry of Finance under the stewardship of H.E. Vice-Minister Dra. Sara L. Brites, with the support and assistance by United Nations Conference on Trade and Development (UNCTAD).

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