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Directed compliance means that you do not take any effective measures to try and comply with the relevant rules or regulations. In more simple terms, you would avoid complying if you thought you could get away with it. Failure to follow the rules or regulations will not be tolerated, and we will take firm action against you where appropriate. This may include: Inspecting all of your consignments every time; Issuing you with penalties that can range from $250 to $10,000; Taking legal action and prosecuting you at court; and Suspending or revoking your customs broker operating license.

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