Assisted compliance means that you are trying to comply with the rules or regulations, but you do not always succeed, and you could do better with appropriate guidance and help. If you are trying to comply, we can offer you or your broker assistance by providing access to written guidance or information booklets, and by delivering appropriate training or workshops. If you are unsure on any aspect of the import or export process or other related activities, you should always speak to us first. Once we are satisfied that you are following the rules correctly, we will inspect less of your consignments.