Autoridade Portuáriu Timor-Leste (APORTIL) is the authority within Timor-Leste for managing Dili Seaport. Their responsibilities include: providing temporary storage for goods arriving by vessel; general management and maintenance of the port; collection of berthing fees and storage (demurrage) costs for…
To contact us, please call the Administration office on (+670) 3331312, or you can find more information here. If you want to report suspected illegal activity, please contact the Customs Hotline by phoning 12200 or by submitting a information report here.
There are a number of agencies committed to tackling corruption within Timor-Leste, including the Anti-Corruption Commission; Office of the Prosecutor General; Civil Service Commission; and the Office of the Provedor for Human Rights and Justice. You can report information to…
You can report information to us by calling the Customs Hotline on “12200”. All calls are free and you can chose to remain anonymous. You can leave message in Tetun, English or Portuguese. Alternatively, you can send us the information…
It’s important that you include as much information as possible, even if you think it may not be relevant. For example, try and include: Who; What; When; Where; and Why.
The Customs Hotline is a facility that you can use to report information to us 24 hours a day. You can report information to us by calling “12200”. All calls are free and you can chose to remain anonymous if…
If you would like to make a complaint, please contact the Administration area on (+670) 333 1312. If you believe anyone may have acted illegally, you can report information to us by calling the Customs Hotline on “12200”. All calls…
You can access and download copies of trade and customs related publications here
Whenever possible, we will announce any changes to our rules, regulations or procedures by releasing a circular. This circular will explain what changes have been made, why, and when any new rules or requirements will enter into force. You can…