FAQs

We are guided by four core values, namely: Integrity, Professionalism, Transparency and Respect.

Customs administrations around the world play a key role in trade facilitation, revenue collection, community protection and natural security. As such, a lack of integrity in Customs can distort trade and investment opportunities, undermine public trust in government administration and…

We help the government to collect revenue, generate important trade data, facilitate trade between Timor-Leste and other nations, and combat trafficking and other illegal activities:

We help the government to control the movement of people, goods, vehicles, ships and aircraft that enter and exit Timor-Leste.

We are responsible for: Helping the government collect revenue in a fair and transparent way Making our procedures more efficient Bringing our activities in line with international standards Stopping major losses in revenue caused by inefficiency Attracting investment in Timor-Leste…

Article 2(1) of Decree Law 2/ 2020, states that the Customs Authority is an administrative service of the State, endowed with administrative autonomy. Furthermore, Article 2(2) of Decree Law 2/ 2020 states that the Customs Authority works in direct dependence…

The Customs Authority, is the official name of the Customs administration service of Timor-Leste. It is the organization from which the Government of Timor-Leste controls what comes in, and what goes out of the country, including people, goods and vehicles,…