{"id":7454,"date":"2021-08-01T17:43:17","date_gmt":"2021-08-01T17:43:17","guid":{"rendered":"https:\/\/sandbox.ittimor.com\/cust\/our-organization\/"},"modified":"2022-12-21T06:08:16","modified_gmt":"2022-12-21T06:08:16","slug":"our-organization","status":"publish","type":"page","link":"https:\/\/customs.gov.tl\/pt-pt\/about-us\/our-organization\/","title":{"rendered":"A Nossa Organiza\u00e7\u00e3o"},"content":{"rendered":"<div class=\"wpb-content-wrapper\">[vc_row][vc_column]<div class=\"templatera_shortcode\"><div class=\"vc_row wpb_row vc_row-fluid page-title-img vc_custom_1619918400247 wpex-vc_row-has-fill wpex-vc-has-custom-column-spacing wpex-vc-column-spacing-0px no-bottom-margins wpex-vc-reset-negative-margin\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"vc_row wpb_row vc_inner vc_row-fluid page-title-overlay vc_custom_1619918083982 wpex-vc_row-has-fill no-bottom-margins wpex-vc-reset-negative-margin\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div data-vc-full-width=\"true\" data-vc-full-width-init=\"false\" class=\"vc_row wpb_row vc_row-fluid page-title-background vc_custom_1619917356710 wpex-vc_row-has-fill wpex-vc-row-stretched\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><\/div><\/div><\/div><\/div><div class=\"vc_row-full-width vc_clearfix\"><\/div><\/div>[\/vc_column][\/vc_row][vc_row remove_bottom_col_margin=&#8221;true&#8221;][vc_column width=&#8221;3\/4&#8243;][vc_row_inner css=&#8221;.vc_custom_1621494620839{margin-bottom: 80px !important;}&#8221;][vc_column_inner width=&#8221;1\/12&#8243;][\/vc_column_inner][vc_column_inner width=&#8221;5\/6&#8243;][vc_column_text]\n<h3>Quem somos<\/h3>\n<p>A Autoridade Aduaneira auxilia o Governo de Timor Leste a controlar movimentos de mercadorias, ve\u00edculos, embarca\u00e7\u00f5es e aeronaves que entrem e saiam do pa\u00eds. Al\u00e9m de proteger as nossas fronteiras da importa\u00e7\u00e3o e exporta\u00e7\u00e3o de mercadorias ilegais ou restritas, tamb\u00e9m auxiliamos na coleta de impostos e taxas que s\u00e3o uma fonte importante de receita nacional.<\/p>\n<p>Em 2017 a Autoridade Aduaneira foi constitu\u00edda pelo Decreto Lei 9\/2017, sucedendo \u00e0 Dire\u00e7\u00e3o Nacional de Alf\u00e2ndegas, sob o portf\u00f3lio de responsabilidade do Minist\u00e9rio das Finan\u00e7as. Com o apoio de v\u00e1rios parceiros internacionais para o desenvolvimento, continuamos a reformar e modernizar o nosso trabalho no sentido de estabelecer uma organiza\u00e7\u00e3o mais robusta e transparente. Incluindo:<\/p>\n<ul>\n<li>Atualiza\u00e7\u00e3o de leis para melhoria de efici\u00eancias organizacionais.<\/li>\n<li>Automatiza\u00e7\u00e3o e fluidez de procedimentos para melhorar a rela\u00e7\u00e3o das Alf\u00e2ndegas com o mercado;<\/li>\n<li>Introdu\u00e7\u00e3o de novas tecnologias para melhorar a efici\u00eancia e a efic\u00e1cia do com\u00e9rcio, o que reduziu custos e aumentou a nossa coleta de receita, e<\/li>\n<li>Melhoria das condi\u00e7\u00f5es de trabalho dos funcion\u00e1rios das Alf\u00e2ndegas atrav\u00e9s de forma\u00e7\u00e3o, desenvolvimento das suas capacidades e corporiza\u00e7\u00e3o de valores de base nas suas atividades di\u00e1rias.<\/li>\n<\/ul>\n<p style=\"text-align: justify;\">Em Janeiro de 2020, a Nova Estrutura Org\u00e2nica da Autoridade Aduaneira (Decreto Lei 2\/2020) foi promulgada, e em Abril de 2020, a nova estrutura tornou-se efetiva. Esta lei destina se a profissionalizar os nossos trabalhadores e assegurar que o nosso servi\u00e7o \u00e9 de valor para a ind\u00fastria do mercado. Aceda e fa\u00e7a download de uma c\u00f3pia dessa lei <a href=\"https:\/\/customs.gov.tl\/pt-pt\/doing-business\/document-database\/?search.search=Organigrama%20da%20Autoridade%20Aduaneira%20(Decreto%20Lei%202_2020)\"><span style=\"text-decoration: underline;\"><strong>aqui<\/strong><\/span><\/a>.<\/p>\n[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/12&#8243;][\/vc_column_inner][\/vc_row_inner][vc_row_inner remove_bottom_col_margin=&#8221;true&#8221; css=&#8221;.vc_custom_1621494676020{margin-bottom: 80px !important;}&#8221;][vc_column_inner width=&#8221;1\/12&#8243;]<figure class=\"vcex-image vcex-module wpex-clr icon-heading\"><div class=\"vcex-image-inner wpex-inline-block wpex-relative\"><img decoding=\"async\" width=\"61\" height=\"62\" src=\"https:\/\/customs.gov.tl\/wp-content\/uploads\/2021\/05\/icon-mountain-orange.svg\" class=\"wpex-align-middle\" alt=\"\" width=\"9999\" loading=\"lazy\" \/><\/div><\/figure>[\/vc_column_inner][vc_column_inner width=&#8221;5\/6&#8243;][vc_column_text]\n<h3>A nossa miss\u00e3o<\/h3>\n<h5>A nossa miss\u00e3o \u00e9 assegurar:<\/h5>\n<ul>\n<li>Garantir as fronteiras da na\u00e7\u00e3o e impedir a entrada ou sa\u00edda, de mercadorias ilegais ou restritas, no pa\u00eds;<\/li>\n<li>Assegurar que todos os impostos e taxas s\u00e3o coletadas com justi\u00e7a e transpar\u00eancia;<\/li>\n<li>Evitar perdas significativas na receita causada por inefici\u00eancia ou atividades ilegais;<\/li>\n<li>Tornar os procedimentos mais eficientes e levar as Alf\u00e2ndegas a um n\u00edvel de padr\u00f5es internacionais;<\/li>\n<li>Facilitar o mercado e atrair investimentos, tornando a importa\u00e7\u00e3o e exporta\u00e7\u00e3o de mercadorias mais f\u00e1ceis para os neg\u00f3cios;<\/li>\n<li style=\"text-align: justify;\">Identificar e erradicar a corrup\u00e7\u00e3o dentro das Alf\u00e2ndegas.<\/li>\n<\/ul>\n[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/12&#8243;][\/vc_column_inner][\/vc_row_inner][vc_row_inner remove_bottom_col_margin=&#8221;true&#8221; css=&#8221;.vc_custom_1621494684062{margin-bottom: 80px !important;}&#8221;][vc_column_inner width=&#8221;1\/12&#8243;]<figure class=\"vcex-image vcex-module wpex-clr icon-heading\"><div class=\"vcex-image-inner wpex-inline-block wpex-relative\"><img decoding=\"async\" width=\"9999\" loading=\"lazy\" class=\"wpex-align-middle\" src=\"https:\/\/customs.gov.tl\/wp-content\/uploads\/2021\/05\/icon-structure-orange.svg\" alt=\"\" height=\"56\" \/><\/div><\/figure>[\/vc_column_inner][vc_column_inner width=&#8221;5\/6&#8243;][vc_column_text]\n<h3>Estrutura Organizacional<\/h3>\n<h5>Pela Nova Estrutura Org\u00e2nica (Decreto Lei 2\/2020) a nossa nova estrutura administrativa inclui:<\/h5>\n<h5><br \/>Dire\u00e7\u00e3o Nacional de Opera\u00e7\u00f5es:<\/h5>\n<ul>\n<li>Dirige todas as atividades operacionais da Autoridade Aduaneira e assegura as atividades relacionadas com inspe\u00e7\u00e3o, preven\u00e7\u00e3o e repress\u00e3o da fraude fiscal e aduaneira atrav\u00e9s de servi\u00e7os descentralizados.<\/li>\n<\/ul>\n<h5>Dire\u00e7\u00e3o Nacional de Gest\u00e3o de Riscos:<\/h5>\n<ul>\n<li>Identifica situa\u00e7\u00f5es de risco e assegura atividades relativas \u00e0 investiga\u00e7\u00e3o, preven\u00e7\u00e3o e prossecu\u00e7\u00e3o da fraude fiscal e aduaneira.<\/li>\n<\/ul>\n<h5>Dire\u00e7\u00e3o Nacional de Gest\u00e3o de Normas:<\/h5>\n<ul>\n<li>Garante os mecanismos relacionados com as \u00e1reas da fiscalidade, regulamenta\u00e7\u00e3o aduaneira e impostos especiais de consumo.<\/li>\n<\/ul>\n<h5>Dire\u00e7\u00e3o Nacional de Administra\u00e7\u00e3o, Finan\u00e7as, e Log\u00edstica:<\/h5>\n<ul>\n<li>Respons\u00e1vel pelas atividades de gest\u00e3o de recursos, finan\u00e7as e log\u00edstica.<\/li>\n<\/ul>\n<h5>Unidade de Auditoria Interna e \u00c9ticas:<\/h5>\n<ul>\n<li>Prepara e gere inspe\u00e7\u00f5es e auditorias. A Unidade tamb\u00e9m executa a monitoriza\u00e7\u00e3o e avalia\u00e7\u00e3o da estrutura organizacional, forma\u00e7\u00e3o dos empregados, administra\u00e7\u00e3o dos recursos humanos, material e financeiros, concord\u00e2ncia com os regulamentos e instru\u00e7\u00f5es internas, e a implementa\u00e7\u00e3o de padr\u00f5es de qualidade internos.<\/li>\n<\/ul>\n<h5>Unidade Legal:<\/h5>\n<ul>\n<li>Providencia suporte legal na prepara\u00e7\u00e3o de diplomas legais e aconselhamento legal.<\/li>\n<\/ul>\n<h5>Unidade de Apelo:<\/h5>\n<ul>\n<li>Coordena e dirige a prepara\u00e7\u00e3o de pareceres, reclama\u00e7\u00f5es, apelos, ou outros procedimentos de natureza similar.<\/li>\n<\/ul>\n<h5>Unidade de Rela\u00e7\u00f5es Institucionais e Comunica\u00e7\u00f5es:<\/h5>\n<ul>\n<li>Promove a colabora\u00e7\u00e3o e comunica\u00e7\u00e3o entre a Autoridade Aduaneira, contribuintes, e institui\u00e7\u00f5es nacionais e internacionais. A unidade tamb\u00e9m gere e desenvolve atividades eficazes de comunica\u00e7\u00e3o e envolvimento das partes interessadas, promovendo a imagem da Autoridade.<\/li>\n<\/ul>\n<h5>Unidade de Inform\u00e1tica e Estat\u00edstica da Alf\u00e2ndega:<\/h5>\n<ul>\n<li>gere e desenvolve sistemas e aplica\u00e7\u00f5es inform\u00e1ticas para suporte de produ\u00e7\u00e3o estat\u00edstica.<\/li>\n<\/ul>\n<h5>Unidade de Gest\u00e3o de Recursos Humanos e Treino:<\/h5>\n<ul>\n<li>Assegura o processo dos recursos humanos tais com pesquisa e desenvolvimento de propostas de diretrizes politicas, gest\u00e3o organizacional e forma\u00e7\u00e3o, incluindo o sistema de recrutamento.<\/li>\n<\/ul>\n<p style=\"text-align: justify;\">Poder\u00e1 aceder e fazer c\u00f3pia da estrutura organizacional <a href=\"https:\/\/customs.gov.tl\/pt-pt\/doing-business\/document-database\/?search.search=Organigrama%20da%20Autoridade%20Aduaneira%20(Decreto%20Lei%202_2020)\"><strong><span style=\"text-decoration: underline;\">aqui<\/span><\/strong><\/a>.<\/p>\n[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/12&#8243;][\/vc_column_inner][\/vc_row_inner][vc_row_inner remove_bottom_col_margin=&#8221;true&#8221;][vc_column_inner width=&#8221;1\/12&#8243;]<figure class=\"vcex-image vcex-module wpex-clr icon-heading\"><div class=\"vcex-image-inner wpex-inline-block wpex-relative\"><img decoding=\"async\" width=\"9999\" loading=\"lazy\" class=\"wpex-align-middle\" src=\"https:\/\/customs.gov.tl\/wp-content\/uploads\/2021\/05\/icon-donation-orange.svg\" alt=\"\" height=\"56\" \/><\/div><\/figure>[\/vc_column_inner][vc_column_inner width=&#8221;5\/6&#8243;][vc_column_text]\n<h3>Os Nossos Valores<\/h3>\n<p>A Autoridade Aduaneira \u00e9 fundada nos seguintes valores b\u00e1sicos:[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/12&#8243;][\/vc_column_inner][\/vc_row_inner][vc_empty_space height=&#8221;35px&#8221;][\/vc_column][vc_column width=&#8221;1\/4&#8243;]<figure class=\"vcex-image vcex-module wpex-clr\"><div class=\"vcex-image-inner wpex-inline-block wpex-relative\"><img decoding=\"async\" loading=\"lazy\" class=\"wpex-align-middle\" src=\"https:\/\/customs.gov.tl\/wp-content\/uploads\/2021\/05\/logo-circle-350x340.jpg\" alt=\"\" width=\"350\" height=\"340\" \/><\/div><\/figure>[vc_empty_space height=&#8221;80px&#8221;]<div class=\"templatera_shortcode\"><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element social-share\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<h5>Partilhe esta p\u00e1gina<\/h5>\n\n\t\t<\/div>\n\t<\/div>\n\n<div class=\"vcex-module vcex-social-share\">\n\n\t<div class=\"wpex-social-share style-flat position-horizontal\" data-source=\"https%3A%2F%2Fcustoms.gov.tl%2Fpt-pt%2F\" data-url=\"https%3A%2F%2Fcustoms.gov.tl%2Fpt-pt%2Fwp-json%2Fwp%2Fv2%2Fpages%2F7454%2F\" data-title=\"Archives\" data-email-subject=\"I wanted you to see this link\" data-email-body=\"I wanted you to see this link https%3A%2F%2Fcustoms.gov.tl%2Fpt-pt%2Fwp-json%2Fwp%2Fv2%2Fpages%2F7454%2F\" data-specs=\"menubar=no,toolbar=no,resizable=yes,scrollbars=yes,height=600,width=600\">\n\t<ul class=\"wpex-social-share__list\">\n\n\t\t\n\t\t\t\t<li class=\"wpex-social-share__item custom-print\">\n\n\t\t\t\t\t\n\t\t\t\t\t\t<a href=\"#print\" role=\"button\" class=\"wpex-social-share__link\">\n\n\t\t\t\t\t\n\t\t\t\t\t\t<img decoding=\"async\" src=\"http:\/\/customs.gov.tl\/wp-content\/uploads\/2021\/05\/icon-print.svg\" \/>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"wpex-social-share__label wpex-label\">Print<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t<\/a>\n\n\t\t\t\t<\/li>\n\n\t\t\t\n\t\t\t\t<li class=\"wpex-social-share__item wpex-email\">\n\n\t\t\t\t\t\n\t\t\t\t\t\t<a href=\"#\" role=\"button\" class=\"wpex-social-share__link\">\n\n\t\t\t\t\t\n\t\t\t\t\t\t<img decoding=\"async\" src=\"http:\/\/customs.gov.tl\/wp-content\/uploads\/2021\/05\/icon-envelope.svg\" \/>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"wpex-social-share__label wpex-label\">Email<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t<\/a>\n\n\t\t\t\t<\/li>\n\n\t\t\t\n\t\t\t\t<li class=\"wpex-social-share__item wpex-facebook\">\n\n\t\t\t\t\t\n\t\t\t\t\t\t<a href=\"#\" role=\"button\" class=\"wpex-social-share__link\">\n\n\t\t\t\t\t\n\t\t\t\t\t\t<img decoding=\"async\" src=\"http:\/\/customs.gov.tl\/wp-content\/uploads\/2021\/05\/icon-facebook.svg\" \/>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"wpex-social-share__label wpex-label\">Share<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t<\/a>\n\n\t\t\t\t<\/li>\n\n\t\t\t\n\t\t\t\t<li class=\"wpex-social-share__item wpex-linkedin\">\n\n\t\t\t\t\t\n\t\t\t\t\t\t<a href=\"#\" role=\"button\" class=\"wpex-social-share__link\">\n\n\t\t\t\t\t\n\t\t\t\t\t\t<img decoding=\"async\" src=\"http:\/\/customs.gov.tl\/wp-content\/uploads\/2021\/05\/icon-linkedin.svg\" \/>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"wpex-social-share__label wpex-label\">Share<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t<\/a>\n\n\t\t\t\t<\/li>\n\n\t\t\t\n\t<\/ul>\n\n\t<\/div>\n\n<\/div><\/div><\/div><\/div><\/div>\r\n<\/div>[vc_empty_space height=&#8221;40px&#8221;][vc_row_inner el_class=&#8221;downloads-sidebar&#8221;][vc_column_inner][vc_column_text el_class=&#8221;downloads-title&#8221; css=&#8221;.vc_custom_1623296674533{border-bottom-width: 1px !important;border-bottom-color: #0f1a3f !important;border-bottom-style: solid !important;}&#8221;]\n<h5>Downloads<\/h5>\n[\/vc_column_text]<div class=\"vcex-module vcex-list_item wpex-max-w-100 wpex-clr wpex-mb-5\"><a  href=\"https:\/\/customs.gov.tl\/pt-pt\/doing-business\/document-database\/\" class=\"vcex-list-item-link wpex-no-underline\"><div class=\"vcex-list-item-inner wpex-inline-flex wpex-flex-no-wrap wpex-items-center\"><div class=\"vcex-list-item-icon wpex-mr-10\"><div class=\"vcex-icon-wrap wpex-inline-flex wpex-justify-center wpex-items-center\"><span class=\"ticon ticon-download\"><\/span><\/div><\/div><div class=\"vcex-list-item-text vcex-content wpex-flex-grow\"><a href=\"https:\/\/customs.gov.tl\/pt-pt\/doing-business\/document-database\/?search.search=Organigrama da Autoridade Aduaneira (Decreto Lei 2_2020)\">CA Decreto Lei 2\/2020<\/a><\/div><\/div><\/a><\/div><div class=\"vcex-module vcex-list_item wpex-max-w-100 wpex-clr wpex-mb-5\"><a  href=\"https:\/\/customs.gov.tl\/pt-pt\/doing-business\/document-database\/\" class=\"vcex-list-item-link wpex-no-underline\"><div class=\"vcex-list-item-inner wpex-inline-flex wpex-flex-no-wrap wpex-items-center\"><div class=\"vcex-list-item-icon wpex-mr-10\"><div class=\"vcex-icon-wrap wpex-inline-flex wpex-justify-center wpex-items-center\"><span class=\"ticon ticon-download\"><\/span><\/div><\/div><div class=\"vcex-list-item-text vcex-content wpex-flex-grow\"><a href=\"https:\/\/customs.gov.tl\/pt-pt\/doing-business\/document-database\/?search.search=Organigrama da Autoridade Aduaneira (Decreto Lei 2_2020)\">Estrutura Organizacional<\/a><\/div><\/div><\/a><\/div><div class=\"vcex-module vcex-list_item wpex-max-w-100 wpex-clr wpex-mb-5\"><a  href=\"https:\/\/customs.gov.tl\/pt-pt\/doing-business\/document-database\/\" class=\"vcex-list-item-link wpex-no-underline\"><div class=\"vcex-list-item-inner wpex-inline-flex wpex-flex-no-wrap wpex-items-center\"><div class=\"vcex-list-item-icon wpex-mr-10\"><div class=\"vcex-icon-wrap wpex-inline-flex wpex-justify-center wpex-items-center\"><span class=\"ticon ticon-download\"><\/span><\/div><\/div><div class=\"vcex-list-item-text vcex-content wpex-flex-grow\"><a href=\"https:\/\/customs.gov.tl\/pt-pt\/doing-business\/document-database\/?search.search=Autoridade Aduaneira Plano Estrat\u00e9gico\">Plano Estrat\u00e9gico da Autoridade Aduaneira<\/a><\/div><\/div><\/a><\/div>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row gap=&#8221;30&#8243; equal_height=&#8221;yes&#8221; min_height=&#8221;500px&#8221; css=&#8221;.vc_custom_1622517579409{margin-bottom: 80px !important;}&#8221;][vc_column width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_1622517423330{margin-bottom: 0px !important;padding-top: 40px !important;padding-right: 40px !important;padding-bottom: 40px !important;padding-left: 40px !important;background-color: #e1ecf9 !important;}&#8221; offset=&#8221;vc_col-lg-3 vc_col-md-6 vc_col-xs-12&#8243;][vc_column_text]\n<h3>Integridade<\/h3>\n<h5>A integridade \u00e9 a funda\u00e7\u00e3o da Autoridade Aduaneira:<\/h5>\n<p>A integridade implica que todos os empregados tratem as pessoas com equidade e apliquem a lei justamente. A integridade obriga os empregados a atuar.[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_1622517464629{margin-bottom: 0px !important;padding-top: 40px !important;padding-right: 40px !important;padding-bottom: 40px !important;padding-left: 40px !important;background-color: #e1ecf9 !important;}&#8221; offset=&#8221;vc_col-lg-3 vc_col-md-6 vc_col-xs-12&#8243;][vc_column_text]\n<h3>Profissionalismo<\/h3>\n<h5>Profissionalismo em todas as pr\u00e1ticas:<\/h5>\n<p style=\"text-align: left;\">Os procedimentos das Alf\u00e2ndegas est\u00e3o a ser simplificados e padronizados de acordo com as pr\u00e1ticas internacionais. A classifica\u00e7\u00e3o tarif\u00e1ria harmonizada de Timor Leste facilita o movimento mais r\u00e1pido de mercadorias atrav\u00e9s das fronteiras internacionais. Os novos sistemas IT, via ASYCUDA World criam processos alfandeg\u00e1rios r\u00e1pidos.<\/p>\n[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_1622517476695{margin-bottom: 0px !important;padding-top: 40px !important;padding-right: 40px !important;padding-bottom: 40px !important;padding-left: 40px !important;background-color: #e1ecf9 !important;}&#8221; offset=&#8221;vc_col-lg-3 vc_col-md-6 vc_col-xs-12&#8243;][vc_column_text]\n<h3>Transpar\u00eancia<\/h3>\n<h5>Transpar\u00eancia nas nossas actividades:<\/h5>\n<p style=\"text-align: left;\">O C\u00f3digo Alfandeg\u00e1rio assegura que a Autoridade Aduaneira publicar\u00e1 regulamentos, diretivas, ou quaisquer mudan\u00e7as ao C\u00f3digo que permitam que a Alfandega consulte ativamente o setor privado e p\u00fablico sobre v\u00e1rias quest\u00f5es. O C\u00f3digo tamb\u00e9m esclarece acerca da informa\u00e7\u00e3o que os importadores e exportadores necessitam, bem como dos dados que precisam guardar.<\/p>\n[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_1622517485729{margin-bottom: 0px !important;padding-top: 40px !important;padding-right: 40px !important;padding-bottom: 40px !important;padding-left: 40px !important;background-color: #e1ecf9 !important;}&#8221; offset=&#8221;vc_col-lg-3 vc_col-md-6 vc_col-xs-12&#8243;][vc_column_text]\n<h3>Respeito<\/h3>\n<h5>O respeito ser\u00e1 a base de intera\u00e7\u00e3o com os clientes:<\/h5>\n<p style=\"text-align: left;\">Respeito significa ser sensitivo e responsivo aos direitos e necessidades dos nossos clientes. O respeito obriga que os empregados atuem sempre com cortesia e efici\u00eancia. O respeito pelos clientes tamb\u00e9m significa prestar um servi\u00e7o ao cliente de excel\u00eancia.<\/p>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;3\/4&#8243;][vc_row_inner][vc_column_inner width=&#8221;1\/12&#8243;][\/vc_column_inner][vc_column_inner width=&#8221;5\/6&#8243;][vc_column_text]\n<h3>O nosso Plano Estrat\u00e9gico a Cinco anos<\/h3>\n<p style=\"text-align: justify;\">Durante os pr\u00f3ximos cinco anos queremos reformar a nossa organiza\u00e7\u00e3o, melhorando o nosso servi\u00e7o e assegurando que os nossos valores s\u00e3o refletidos em tudo o que fazemos. O nosso Plano Estrat\u00e9gico 2020-2025 guiar-nos-\u00e1 numa total transforma\u00e7\u00e3o, para uma autoridade mais eficiente e profissional, esfor\u00e7ando-nos para assegurar que iremos ao encontro das nossas obriga\u00e7\u00f5es legais, fornecendo um servi\u00e7o de qualidade aos nossos clientes. Poder\u00e1 aceder e fazer download de c\u00f3pia do nosso Plano Estrat\u00e9gico a 5 anos (2020-2025) <a href=\"https:\/\/customs.gov.tl\/pt-pt\/doing-business\/document-database\/?search.search=Autoridade Aduaneira Plano Estrat\u00e9gico\"><strong><span style=\"text-decoration: underline;\">aqui<\/span><\/strong><\/a>.<\/p>\n[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/12&#8243;][\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column width=&#8221;1\/4&#8243;][\/vc_column][\/vc_row][vc_row remove_bottom_col_margin=&#8221;true&#8221;][vc_column width=&#8221;3\/4&#8243;][\/vc_column][vc_column width=&#8221;1\/4&#8243;][\/vc_column][\/vc_row]\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":8,"featured_media":6900,"parent":7450,"menu_order":0,"comment_status":"open","ping_status":"open","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-7454","page","type-page","status-publish","has-post-thumbnail","hentry","entry","no-media"],"_links":{"self":[{"href":"https:\/\/customs.gov.tl\/pt-pt\/wp-json\/wp\/v2\/pages\/7454","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/customs.gov.tl\/pt-pt\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/customs.gov.tl\/pt-pt\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/customs.gov.tl\/pt-pt\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/customs.gov.tl\/pt-pt\/wp-json\/wp\/v2\/comments?post=7454"}],"version-history":[{"count":13,"href":"https:\/\/customs.gov.tl\/pt-pt\/wp-json\/wp\/v2\/pages\/7454\/revisions"}],"predecessor-version":[{"id":11972,"href":"https:\/\/customs.gov.tl\/pt-pt\/wp-json\/wp\/v2\/pages\/7454\/revisions\/11972"}],"up":[{"embeddable":true,"href":"https:\/\/customs.gov.tl\/pt-pt\/wp-json\/wp\/v2\/pages\/7450"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/customs.gov.tl\/pt-pt\/wp-json\/wp\/v2\/media\/6900"}],"wp:attachment":[{"href":"https:\/\/customs.gov.tl\/pt-pt\/wp-json\/wp\/v2\/media?parent=7454"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}