Dili International Airport operates seven days per week, and Customs working hours are based on air traffic. Currently, the first flight arrival is 6:00 AM. The last flight arrival is 6:00 PM. You can contact us at Dili International Airport on (+670) 333 1010.
Dili Seaport operates from 8:00 AM – 5:30 PM, seven days per week. In addition, Customs shift workers are present 24 hours per day to meet the demands of good entering and leaving the Port. You can contact us at Dili Seaport on: (+670) 331 7264.
If you would like to make a complaint, please contact the Administration area on (+670) 333 1312. If you believe anyone may have acted illegally, you can report information to us by calling the Customs Hotline on “12200”. All calls are free and you can chose to remain anonymous if you prefer. You can leave message in Tetun, English or Portuguese. Alternatively, you can send us information by completing an online report form.